Our rug had been soaked due to some flooding but Umar was a savior and collected it immediately, dried, cleaned and protected it so no damage was done. Everything was done quickly, professionally and with minimum fuss. Great experience.

Great service! Would highly recommend especially with delicate carpets.

Not only do they pick up and deliver to your door, but the service team are super responsive, the process is very smooth with regular photo updates, and the quality is decent. I have used several times and will use again.

Umar’s service is excellent. The rugs came back looking like new and in a very short amount of time. Communication was efficient. Highly recommend

Check out my attached before & after photos as I spilled my coffee on my white rug one morning and tried to clean it myself and it got worse.. then, I found Umar Carpet via a Google search and WhatsApp-ed them. They were very responsive and were able to pick-up my rug later that night and deliver it back within a week (even with some time to dry due to the rainy & cold weather season in January). Umar Carpet deserves 5 stars because they’re responsive, considerate, and communicative! The rug came back looking new again and I am very happy 🤩 definitely recommend this business 👍👍

Service was great and my rugs were cleaned very well. I will be using Hayat again!

They were able to remove pet stains and odors from a large jute area rug. Rug was returned in excellent condition. Prompt and professional communication. Pick up and delivery included. Great service and would recommend to anyone in HK.

Our living room rug had been abused by 10 month old puppy and despite steam cleaning the urine odor remained. Umar carpets was able to remove the odor and bring the rug back to me in an expedited fashion to be here before our baby arrived.

Great service and very efficient. Will recommend to friends and use again in the future.

The entire communication , i.e. starting from from the initial contact - to the agreement (on which service we want to use) and the pick-up / collection, was smooth, efficient and swift. We also appreciated to receive videos showing the cleaning process of our carpet. We received it back nicely packed, super clean, smelling fresh and looking like just bought new. We definitelly can recommend to use the meticulous services from Umar Carpets. Thank you Mr. Hayat and team, good job, well done !